Supplier Code of Conduct

Let integrity be your guide. Always.

Ethics & Integrity & U

Compass Group has a passionate commitment to uphold the highest standards of ethics and integrity which has earned us our position as a global leader and trusted partner.

As a people business and an organisation with a reputation for strong governance, we believe in responsible leadership; to set the standard and act as a role model for ethical behaviour and integrity-driven decisions. Through an inclusive and supportive culture, we promote a workplace where our people and partners can speak up and be heard. In doing so, we continue to foster a culture of opennesstrust and integrity, encouraging our people to trust their instincts and do what is right.

We have a strong track record in ethically delivering high quality services to our clients. We have a comprehensive zero-tolerance global Code of Business Conduct and Code of Ethics (Our Codes) that we expect everyone working for Compass to adhere to, without exception or compromise. Our Values, Commitments and Codes guide the decisions, actions and behaviours of our people and serve as a foundation for the way we conduct business with our clients, suppliers, business partners and the communities in which we operate.

Our Codes are personally endorsed by the Group CEO and implementation, including key integrity principles and expectations, is reinforced by Compass’ global Ethics and Integrity programme.

5 Golden Rules

Our 5 Golden Rules summarise the Company’s expectations for our employees in relation to conduct, attitude and priorities at work. They encapsulate all the areas covered in our Code of Business Conduct:

  1. Health and safety is our number one priority – make sure it is your number one priority too.
  2. Any unethical or illegal activity is strictly prohibited including corruption, bribery, anti-competitive behaviour or fraud.
  3. Be kind and caring. Treat each other fairly, with respect and dignity.
  4. Always be professional, polite, honest and transparent when engaging with clients, customers, suppliers and colleagues.
  5. Act with integrity. Don’t do anything which could harm Compass’ reputation.

Ethics and Integrity Programme

Our programme activities contribute to providing the conditions and requirements for Compass’ employees and those who act on behalf of our company to ensure business is conducted in an ethical, fair and responsible way. Our global Ethics and Integrity programme includes clear policies, procedures and controls to help everyone prepare, prevent, detect and respond to any inappropriate behaviour.

We embrace a continuous improvement approach and remain agile, adjusting programme activities in response to emerging or identified business integrity risks, including remediation, to prevent reoccurrence in the event of an instance of non-compliance.

We take a risk-based approach that centres around creating awareness of business integrity risks and red flag spotting. We prioritise efforts and programme activities aligned to risk assessments, analytical trends and insights and foster a culture of integrity through responsible leadership to promote and maintain a strong tone from the top at country, regional and Group levels in order to remain a trusted partner and equitable employer. 

Leadership and Oversight

The Executive Committee maintains overall oversight of our Ethics & Integrity programme activities and strategy developed and managed by our Group Head of Ethics and Integrity and dedicated team of specialist resources. Compass Group PLC Board committees oversee programme implementation and continued improvement, business integrity risk management and the system of internal controls as part of the Audit Committee and Corporate Responsibility Committee terms of reference.

Our Resources

Global Supplier Code of Conduct 

Our priority is to ensure we partner with suppliers who share similar values to ours and uphold the same high ethical standards and principles. Through the Compass Group Global Supplier Code of Conduct, we actively promote responsible business practices across our supply chain and aim to positively influence our business partners to keep the bar high by further raising awareness of the five focus areas including business integrity and ethical principles, as well as human rights and labour standards.